First, let’s get this out of the way: I know some very smart people in the PR field. Yes, some of my best friends are PR people. But good grief. I’m ready to conclude that many PR agencies don’t really get it when it comes to social media. Either that, or they’re just choosing to frame the discussion in such a way as to greatly limit the potential of their clients’ social media initiatives.
Recently I was made privy to a social media plan authored by a client’s PR agency. The stated objectives of said plan were:
* increase awareness amongst bloggers, influencers and prospects
* enhance company’s image by delivering insight to key online communities
* promote company’s approach to [company’s technology & product category]
Reasonable enough, right?
Except awareness and thought leadership represent only a fraction of the potential return from social media, and in fact (I would argue) place well behind the windfall that social media makes possible in the areas of lead generation and lead nurturing. Read More »

This is the 5th edition of the handbook, a compilation of 65+ tips and techniques on direct marketing strategy, creative, offers, media, and just about everything in between. After shipping many hundreds of copies worldwide since we introduced the premier version several years ago, we figured the time had finally arrived to go digital.
Howard J. Sewell is president and founder of 


